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The Role:
- Own ICUC's automation and AI strategy across product development and service delivery.
- Define a scalable automation blueprint and build reporting to measure impact.
Cross-Functional Leadership:
- Partner with operations, marketing, and client success to embed AI capabilities.
- Translate internal automation into external market positioning.
What You Bring:
- Proven experience scaling product, automation, or AI strategy in a services or agency environment.
- Strong collaboration skills and a product innovation mindset.
ICUC
ICUC is the global leader in social media solutions, helping brands and audiences connect across communities and social platforms. With over 350 employees in 35+ countries speaking 50 languages, the team thrives on a meritocratic culture and around-the-clock coverage.