Job Description

As the Compliance Training Program Manager, you will design and own Mercury’s enterprise-wide compliance training program. This role is essential to ensuring employees understand and adhere to regulatory, ethical, and operational standards in a high-growth, technology-driven environment. You will report to the Senior Manager of Compliance Governance & Oversight and partner closely with cross-functional stakeholders across Compliance, Legal, Product, AML, People, and Engineering. You will conduct a company-wide training needs assessment to identify training gaps, regulatory obligations, and team-specific risk exposure; build and maintain a comprehensive compliance training calendar covering onboarding, annual, ad hoc, and targeted training; develop and deliver training on a variety of topics; and design content using sound instructional design principles and tailor it to a variety of audiences. Manage our learning management system (LMS) — including assignment logic, tracking, reminders, reporting, and audit-readiness. Collaborate closely with SMEs and stakeholders to ensure training is accurate, engaging, and effective. Own metrics and feedback loops to evaluate training program effectiveness, improve comprehension, and reduce risk behavior. Build scalable, repeatable workflows to support training delivery, including integrations with onboarding and regulatory change management processes. Stay up to date on emerging compliance risks and regulatory expectations to continuously evolve the training program.

About Mercury

Mercury is revolutionizing finance for startups by building a complete, user-friendly banking stack, prioritizing security and a seamless experience.

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