New Customer Advocacy Program Manager

Scale our customer advocacy programs by driving the creation and optimization of our operational engine. This role is responsible for creating and refining content workflows, producing a high volume of customer content, and ensuring the efficient amplification of the customer voice across various channels. The Customer Advocacy Program Manager will drive content production, manage workflow & operations, provide customer engagement support, maintain brand & compliance, manage reporting & analysis, and support events. This includes drafting quotes, testimonials, and case studies, managing content workflows, supporting customer programs and reference databases.