Business Consultant (Retail)

Drive Strategic Customer Outcomes:

• Take complete ownership of a book of business consisting of large, enterprise accounts.
• Help customers achieve their digital goals and consistently achieve internal retention and renewal targets.
• Operate as the primary advisor on activation and business value.

Deliver Successful Activation:

• Design and deliver use case–based training curriculum across all enterprise functions.
• Enable organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale.
• Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption.

Surface Actionable Insights:

• Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences.
• Provide data-driven recommendations that inform both customer decision-making and overall digital strategy.
• Demonstrate significant contributions to your customers as measured by improvement of individual digital key performance indicators vs. goals.