Customer Support Representative

Helpware is seeking a Customer Support Representative to provide excellent support to customers in English. The role involves using a ticketing system to respond to inquiries, entering data into CRM and other online tools, and troubleshooting technical issues. The representative will document bugs, understand the games thoroughly, and follow communication guidelines. The ideal candidate should have strong English skills, computer proficiency, CRM experience, self-motivation, organizational skills, and a passion for customer service.