Configure and support enterprise API gateway environments across hybrid on-prem/cloud and approved dual-run setups.
Install, integrate, and validate API gateway components for modernization and platform currency activities.
Troubleshoot gateway issues involving routing, connectivity, latency, and security while coordinating with cross-functional teams.
Acuity, Inc. is a management and technology consulting firm that supports federal agencies with IT modernization, data enablement, and hyperautomation. The company fosters a people-first culture, invests in employee growth, and has been recognized as a Best Place to Work for over 9 years.
Monitor and support 24x7 production operations for enterprise API gateway environments, including incident triage and service restoration.
Troubleshoot and document production issues, perform root cause analysis, and update runbooks in ServiceNow.
Validate monitoring, patching, and post-change readiness to ensure reliable gateway performance.
Acuity, Inc. is a management and technology consulting firm that supports federal agencies with IT modernization, data enablement, and hyperautomation. The company has been recognized as a Best Place to Work for over 9 years and fosters a people-first culture with diverse and inclusive environment.
Design, develop, validate, and maintain API lifecycle automation workflows for centralized onboarding, self-service onboarding, updates, migration readiness, and retirement.
Develop reusable automation components for API registration, access request routing, gateway configuration, policy enforcement, deployment support, and lifecycle documentation.
Integrate API automation workflows with approved CI/CD pipelines, including environments with existing manual deployment steps, validation gates, identity controls, logging, monitoring, and change processes.
Acuity, Inc. is a management and technology consulting firm that supports federal agencies by providing IT modernization, data enablement, and hyperautomation solutions. The company has been recognized as a Best Place to Work and Top Workplace, fostering a collaborative, people-first culture with a focus on innovation and employee growth.
Design and build automated migration solutions using AI Coding Agents for customer API gateway transitions.
Engage with customers to guide installation and implementation of Kong solutions, addressing technical challenges.
Collaborate internally with Product Engineering, Customer Success, and Sales teams to maximize customer value.
Kong Inc. builds API and AI connectivity infrastructure, powering the agentic era with its unified Kong Konnect platform. Trusted by Fortune 500 companies and startups, the organization focuses on secure, managed API and AI model flow.