Job Description
In this role, you will ensure Solution Consultants (SCs) demonstrate relevance to customers, fully discover their business and technical problems, deliver high-quality presentations and demonstrations, and execute proofs of concept successfully, only when needed. You will comprehend and document the business value delivered and ensure customer commitment to the ServiceNow solution.
You will develop team members according to the demands of the business and their individual professional goals. You will also develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands. Working with regional sales managers, you'll prioritize Solution Consulting efforts and assign resources to sales opportunities, evaluating progress against goals.
Furthermore, you'll develop and deploy team training curriculums to meet the changing demands of the sales organization. Regular evaluation of team members will be conducted through direct observation, peer feedback, and sales feedback. You'll manage day-to-day activities, including resource scheduling conflicts, expense review, and activity reporting.
About ServiceNow
ServiceNow, founded in 2004, is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.