Staff Product Designer, Client Experience Operations

AI-powered Tools: Lead the design of client-facing AI-powered tools to optimize operations. Own and contribute to the CXO product roadmap, influencing strategic design decisions. Establish expertise in customer experience tooling and AI-driven workflows.

Collaboration: Collaborate with engineering, product management, and data science to deliver refined solutions. Work effectively across design, product, and engineering teams. Strong collaboration and communication skills are needed.

Design and Research: Create concepts, prototypes, and designs, determining when high-fidelity or low-fidelity approaches are appropriate. Conduct user research and translate insights into actionable design solutions that enhance user experience. Apply findings to inform design decisions.