Head of Collections and Recovery Operations

Bondora

Remote regions

Europe

Benefits

5w PTO

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Responsibilities:

  • Design and standardise operational workflows for early, mid, and late-stage collections and recovery.
  • Lead and develop Collections & Recovery Managers in a matrix structure, ensuring alignment between central strategy and local execution.
  • Define and oversee external recovery strategies, including legal processes and third-party debt collection agencies.

Requirements:

  • Strong experience in collections and recovery within consumer lending, fintech, or financial services.
  • Proven track record of managing multi-market operations and scaling operational functions.
  • Deep understanding of delinquency dynamics, recovery drivers, and treatment strategies across the lifecycle.

Benefits:

  • Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package.
  • We provide an environment that encourages your personal and professional growth.
  • As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

Bondora

Bondora's mission is to make finance easy, transparent, and accessible for everyone. Founded in 2008, they've helped more than 700,000 customers across Europe borrow and invest effortlessly through its trusted digital products and are rapidly growing.

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