This role will work closely with the Head of Finance to navigate among product, engineering, sales, customer support, risk, compliance and finance in setting up and managing new banks and other payment partners. Additionally, this role will help manage all transaction and payments activity across our systems and bank accounts including reporting, reconciliation, disputes/charge and troubleshooting.

As a member of our Investigations team, you’ll help handle our transaction monitoring queues while balancing an eagle eye for risk with excellent user experience. You’ll work to help make sure we have smart, risk-based monitoring in place and help build out our case management technology and processes. You’ll need to learn how a really wide range of businesses work and bring your knowledge to bear on our processes and product.