Medical Office Administrator

As our medical office administrator (MOA), you will be a key member of the clinical operations team, working cross-functionally with our medical directors, clinical operations team, medical office administration team, and customer support team. You will be principally responsible for assisting in the day-to-day clinical support and administration of our network of healthcare practitioners, maintaining exceptional quality of care, patient confidentiality, and promoting our patient-centric mission of empowering Canadians to take control of their health and well-being. Key responsibilities include file management, tracking lab requisitions, acting as a liaison between pharmacy and healthcare practitioner, scheduling consultations, maintaining clinical documentation, responding to faxes and voicemails, and assisting with QI/QA initiatives.