Job Description

As a key member of the Global Learning & Development (GLD) Program Success Team, this role is responsible for aligning our learning and enablement organization through strategic portfolio prioritization and operational excellence. You will serve as a central connector across Program Success and the GLD learning supply chain, ensuring initiatives are well-scoped, resourced, and executed with clarity and consistency. This role blends strategic planning, program management, and cross-functional coordination to ensure our most critical enablement efforts are delivered effectively. You’ll work closely with leaders across Learning Business Partners, Learning Solution Studios and Innovation teams to drive visibility, accountability, and impact. facilitate prioritization ceremonies and ensuring thorough discovery and alignment across Program Success Centers of Excellences (COEs).

About ServiceNow

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

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