Enrollment Advisor

Guide applicants through the Virta enrollment process, answering questions and providing motivation. This involves regularly calling applicants (80+% of time on phone; inbound and outbound calling), chatting, and emailing to guarantee a smooth enrollment process. You will be responsible for enrolling applicants and achieving individual and team-based quarterly quotas while using chat systems to motivate and guide applicants. Improve the enrollment process for patients and teammates, answering applicant questions accurately, with compassion & patience. Communicate the science behind nutritional ketosis and diabetes reversal. Attend enrollment and customer service trainings & receive regular coaching on improving applicant contact quality/efficacy. Be an expert on the Virta Treatment, staying up to date with the details and the science supporting Virta’s Treatment. Complete the Virta Academy training program (80+ hours of work). Participate in mock calls with Virta team members. Complete 18 scheduled calls/day along with ongoing outreach. Jump in and identify areas where we can improve to give more applicants access to the Virta Treatment.