Senior Technical Consultant

Engage in technical and functional discovery sessions with customers and internal stakeholders. Define, document, and validate integration requirements and specifications. Contribute to Ridgeline’s Integration Library by developing and maintaining scalable integration assets using Workato. Collaborate with customers to understand their systems and design tailored integration solutions. Evangelize Ridgeline’s integration capabilities and articulate value propositions to external stakeholders. Support go-live efforts and ensure integrations are deployed effectively and with high quality. Analyze customer systems and recommend improvements that enhance integration performance and scalability. Document customizations and implementation processes to foster knowledge sharing and continuous improvement. Partner cross-functionally with Product Management and Engineering to influence roadmap priorities based on customer integration needs.