Job Description
Every customer’s path is filled with milestones and challenges, each presenting an opportunity for you to make an impact. Make success for each customer not just possible, but seamless. You will provide expert support on Hostinger products and troubleshoot technical challenges via live chat and tickets that exceed customer expectations. The role entails simplifying technical issues of varying complexity into actionable steps that customers of all expertise levels can follow. You'll enhance the Kodee AI Assistant to deliver smarter, more intuitive support and proactively identify and implement improvements to your work, team and department.
About Hostinger
With a team of 900+ professionals, we are behind the success of over 3 million customers in 150 countries, helping them launch their e-shops, blogs, portfolios, businesses, and passion projects.