Core Responsibilities:
- Own end-to-end legal operations infrastructure, including e-billing, outside counsel management, and contract systems.
- Manage financial processes such as AP reconciliation, monthly forecasts, and budget tracking across cost centers.
- Oversee legal mail routing and triage across litigation, trust & safety, payroll, and people operations.
Operational Excellence:
- Continuously improve legal operations workflows, systems, and processes to drive efficiency and quality outcomes.
- Lead evaluation and integration of AI tools to modernize how the legal team operates.
- Maintain and optimize the Legal team's tech stack, including Legal Tracker, Ironclad, and knowledge management systems.
Cross-functional Collaboration:
- Partner with Finance, Procurement, HR, and IT teams to implement scalable solutions and support onboarding initiatives.
- Serve as the primary point of contact for attorneys and cross-functional partners to ensure accurate and efficient task completion.
- Design and implement improvements to legal intake, billing, and contract processes while defining key metrics.
Thumbtack
Thumbtack is a platform connecting homeowners with local service professionals for home care and improvement projects. The company fosters an impact-driven culture and employs hundreds of people across the U.S., focusing on innovation and building a trusted marketplace.