Job Description
This role involves owning the end-to-end quoting process and approval workflows across direct and channel sales motions, ensuring scalability and audit readiness. It includes designing and operationalizing amendment paths across SaaS, usage-based, and services offerings. Maintain a clean, compliant product catalog—ensuring SKUs, bundles, and pricing attributes are properly configured in Salesforce for quoting and provisioning. Oversee automated, error-free integration from CPQ to NetSuite for order creation and fulfillment, maintaining compliance with internal controls. Partner with Finance, Security, and Legal to ensure Quote-to-Order processes meet SOC 1 / SOC 2 and other internal control requirements, maintaining audit trails and access controls across systems.
About Grafana Labs
Grafana Labs is a remote-first, open-source powerhouse with more than 20M users of Grafana, the open source visualization tool, around the globe.