Job Description
We are looking for an experienced technical support engineer who is comfortable working in an early startup environment and who can help contribute to the growth of our APJ support function as we look to scale up our local operations. As a senior-level Technical Support Engineer, you will help our APJ and global customers solve their wide range of technical issues with Dataiku, such as installation, security, and integration with other big data technologies.
You will also collaborate with various internal teams to solve and escalate customer issues as needed. You will help customers solve their technical issues with Dataiku through a variety of communication channels, communicate with our R&D team to solve complex issues, and document knowledge in the form of technical articles.
About Dataiku
Dataiku is The Universal AI Platform™, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents.