Renewals Deal Desk Analyst

Enforce company renewal booking policies. Verify order and contract details for accuracy and completeness. Ensure timely and accurate recording of order information into Sales and Accounting systems, and communicate any issues or delays to relevant stakeholders. Provide knowledgeable and efficient support on renewal-related inquiries. Collaborate with management and other teams on cross-functional projects to improve renewals processes, systems, and customer experiences. Assist with the coordination and contracting of combined deals, concessions, and product swaps. Generate, maintain, and analyze renewal order metrics reporting.