Provide technical support across various systems, focusing on diagnostics and root cause analysis.
Resolve technical inquiries from Customer Dealers and internal teams.
Guide dealers through repair processes and ensure accurate case documentation.
MSX is a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years, helping clients transform their businesses and manage operations. With global teams and industry expertise, they deliver tailored solutions to optimize operations and captivate customers.
Use digital tools to diagnose and resolve customer issues with field service engineers or directly with clients.
Continuously monitor customer assets via the Hubgrade platform, ensuring data transmission and performance.
Assist clients in setting up connectivity, delivering demonstrations of the monitoring portal and training.
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. They specialize in water, energy, and waste management, designing and implementing innovative solutions for decarbonisation, depollution, and resource regeneration.
Support Sales and Partner Managers during the onboarding phase with technical expertise.
Lead and deliver technical product demonstrations, architecture overviews, and proof-of-concept discussions.
Engage directly with customers to understand technical requirements, constraints, and success criteria.
Collabora Productivity is a growing software company dedicated to delivering powerful, secure, and user-friendly digital solutions to clients around the globe. Their products help organizations boost productivity, maintain digital sovereignty, and avoid vendor lock-in.