Responsibilities:
- Manage day-to-day support operations.
- Oversee the support queue and act as an escalation point.
- Partner with Support and CX Operations.
Requirements:
- 4+ years of experience in a technical support role.
- Strong technical background in networking fundamentals.
- Excellent communication skills.
Benefits:
- Comprehensive group benefits with no waiting period.
- Support for personal and professional development.
- Flexible, paid time off program.
Tailscale
Tailscale is building software that makes it easy to securely interconnect people and their devices, no matter where they are. Founded in 2019 and fully distributed, they're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.