Director, Engineering
Benefits
Unlimited PTO
11w maternity
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What You'll Do:
- Own the vision, roadmap, and execution for Customer.io 's billing platform.
- Partner with Product, Finance, and Engineering leadership to align billing strategy.
- Make build-vs-buy decisions with conviction, and lead the team through them.
What We're Looking For:
- 12+ years of software engineering experience, with 8+ years leading engineering teams
- Proven track record of taking complex, custom platform initiatives from zero-to-one at a SaaS or marketplace company.
- Strong track record building high-performing teams: hiring, developing talent, creating career paths, and navigating team transitions with care.
Compensation & Benefits:
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums.
- Unlimited PTO.
- Stipends for remote work and wellness, a professional development budget, and more.
Customer.io
Customer.io's platform is used by over 9,000 companies to send billions of messages daily. They help teams send smarter messages using real-time behavioral data, leveraging Go, React, and AI to ship fast and scale effectively.