Job Description
As an International Payroll Specialist, you will be responsible for managing international payrolls in a fast paced environment. You will manage the full payroll process including receiving, validating, and completing payroll related data activities on behalf of Safeguard. The role will also take full ownership of all client communications, ensuring timely responses, follow through, and resolution of client enquiries.
You will establish, maintain, and develop strong and trusted client relationships that result in high client satisfaction, acting as a primary day to day contact for assigned clients. You will ensure timely receipt and delivery of payroll data in accordance with payroll schedules. Engagement with local in-country payroll providers to meet delivery timelines while minimizing escalations. You will also be responsible for submission of all payroll data to required partners and/or clients as well as on time receipt and delivery of net pay and payroll reports in line with agreed upon payroll schedules.
You will ensure reconciliation and validation of data according to predefined payroll processing procedures and standards. You will manage enquiries from clients, internal regional service centers and local offices via our case management tool, ensuring full resolution in line with company Service Level Agreements. You will develop and drive action plans and root cause analysis reports for issues, as required. You will participate in the development of processes and procedures for the team in accordance with customer and business requirements. You will need a detailed focus on quality, accuracy, and timeliness of payroll related activities as assigned. You will serve as subject matter expert (SME) of payroll processes and adhere to SSAE16 compliance audit controls and requirements.
About Deel
Deel is the all-in-one payroll and HR platform for global teams, aiming to unlock global opportunity for every person, team, and business.