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About the Role:
- Join an enterprise initiative modernizing customer service through Salesforce Service Cloud.
- Bridge business stakeholders and technical teams across the APAC region.
Key Responsibilities:
- Elicit requirements, create user stories, BRDs, and acceptance criteria.
- Map processes, analyze integrations, and lead UAT strategy.
What We're Looking For:
- 5+ years of BA experience with enterprise CRM platforms.
- Agile/Scrum expertise and strong communication across technical and business audiences.
Inallmedia.com
Inallmedia.com is a global technology and design firm focused on building impactful digital solutions through remote, distributed teams. They partner with international clients across industries, providing long-term technical expertise, product innovation, and team augmentation.