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Inallmedia.com
Inallmedia.com
2 open remote positions
Inallmedia.com is a global technology and design firm focused on building impactful digital solutions through remote distributed teams across LATAM. We partner with international clients, providing long-term technical expertise and product innovation.
Open Positions
Maintain and support a unified post-sales support architecture on Salesforce Service Cloud, including case management and agent tools. Deliver technical enhancements such as AI-driven case summarization, Omnichannel routing, and enterprise data integrations. Rotate into a Developer Fast-Response Engineer role to triage real-time alerts, monitor health KPIs, and document findings.
Apex
Lightning Web Components
Salesforce Flows
Service Cloud
Snowflake
You will scope, plan, and conduct mixed-method research studies to deliver actionable recommendations for employee experience and AI integration. You will evaluate AI assistants and self-service tools through user studies to identify adoption barriers and trust issues. You will synthesize complex findings into executive-ready presentations and work closely with cross-functional teams.
UX Research
Stakeholder Management