Inallmedia.com

2 open remote positions

Inallmedia.com is a global technology and design firm focused on building impactful digital solutions through remote distributed teams across LATAM. We partner with international clients, providing long-term technical expertise and product innovation.

Open Positions

  • Maintain and support a unified post-sales support architecture on Salesforce Service Cloud, including case management and agent tools.
  • Deliver technical enhancements such as AI-driven case summarization, Omnichannel routing, and enterprise data integrations.
  • Rotate into a Developer Fast-Response Engineer role to triage real-time alerts, monitor health KPIs, and document findings.

  • You will scope, plan, and conduct mixed-method research studies to deliver actionable recommendations for employee experience and AI integration.
  • You will evaluate AI assistants and self-service tools through user studies to identify adoption barriers and trust issues.
  • You will synthesize complex findings into executive-ready presentations and work closely with cross-functional teams.