Job Description
Sutherland is seeking enthusiastic and people-oriented professionals to support customers of a global streaming media and entertainment company. This role offers a competitive hourly rate, paid training, and additional pay incentives alongside monthly rewards and recognition programs. Benefits include medical, dental, and vision coverage, a 401k, and paid time off. You'll have opportunities for advancement, with 80% of frontline leaders starting as representatives. Enjoy EAP & Health and Wellness programs, including a dedicated personal trainer. Candidates should have experience in customer service or a contact center, with a passion for exceptional guest experiences. Knowledge of streaming troubleshooting, basic PC skills, and multitasking abilities are essential. Internet speed requirements are 2 Mbps upload and 10 Mbps download.
About Sutherland
Sutherland is a digital transformation company, making digital processes feel more human for the customers that we serve.