Job Description

This senior executive will blend strategic acumen with deep operational and CISO practitioner experience, serving as a trusted advisor to our most senior customers and internal stakeholders. The ideal candidate is a proven operator with a strong bias for action, a track record of CXO-level engagement, and the ability to translate strategy into scalable, customer-centric execution.

Key responsibilities include defining and leading the GTM strategy across Risk and Security, aligning with corporate objectives and market dynamics. Partnering with product, marketing, sales, partner organizations, and customer success to ensure cohesive execution and value delivery is also key. This role involves building and nurturing executive-level relationships with strategic customers and driving cross-functional alignment and execution across GTM motions.

About ServiceNow

ServiceNow began in San Diego, California in 2004 and stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers.

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