Senior Solutions Architect

Solve technical customer issues of broad scope and high complexity. Provide mentorship for Solution Architecture team members and remain a current contributor to team-learning initiatives and activities. Work cross-departmentally to find solutions to complex scenarios and integration issues. Propose improvements and innovation for customer calls and product demonstrations based on current market trends. Maintain in-depth knowledge of the entire GitLab application. Represent GitLab as a speaker at field events or as an author in GitLab-focused publications and blogs. Provide opportunity strategy leveraging market and industry knowledge and trends. Drive Technical Close Plans without guidance. Collaborate with the product team while representing customer requirements and feedback. Create Customer Success Plans with customers. Contribution to Account and Territory Planning Sessions of their region/sub-region Regularly enhances GitLab documentation for clarity and accuracy as well as adding new explanations, examples and sections. Share subject matter expertise through Slack posts, documentation updates, communities of practice, issue and MR participation and other common GitLab collaboration mechanisms. Coach sales team-members on deal qualification when necessary. Assists with specific objectives and key result associated tasks Leading Value Stream Assessments with your accounts or another team member’s, while the team member shadows