Manager, Client Success

The Manager, Client Success leads a team of Client Success Managers to ensure clients achieve their desired outcomes while maximizing value from Intelerad's products and services. This role combines people management with strategic client relationship ownership, driving retention, growth, and satisfaction across an assigned portfolio while fostering a culture of client obsession, continuous improvement, and collaboration. Key responsibilities include leading and developing a team, driving retention and satisfaction metrics, and maintaining direct responsibility for strategic client relationships. The role also requires partnering cross-functionally with various teams.