Job Description
A Solutions Architect in Insider proactively engages with and reaches out to customer technical decision makers and influencers, utilizing information on customer business, industry, needs, competitive landscape and key priorities to support customer's digital transformation. They run data workshops to build plans for implementing solutions which align to customer business goals and technical environments. They drive pilots and moves the customer forward from pilots to productive deployments by rooting pilots in business impact. They also troubleshoot technical issues reported by customers during the implementation and ongoing campaign deployment process and provide solutions. Leverages best practices to guide customer strategy and future growth for Insider by cultivating customer affinity with Insider solutions that drive impact for the customer.
About Insider
Insider is a B2B SaaS company that drives growth for its clients around the world by offering a platform to deliver unique experiences, drive growth, and increase efficiency.