Client Account Coordinator - Fleet Management

The Client Account Coordinator's responsibilities include researching and contacting customers on accounts receivable balances daily via phone and email to obtain payment and negotiate payment plans when necessary. They will serve as a subject matter expert for billing and AR, providing timely and accurate responses to escalated issues from the local office and customers. Identifying customers in risky positions and providing problem resolution is also a key function. Further responsibilities include escalating problem accounts to supervisors and managers, completing detailed account reconciliations, applying payments, performing account maintenance in PeopleSoft AR, partnering with other departments to research billing and accounting transactions, reviewing AR balance sheet accounts, and managing banking information for electronic funds transfers. Additional duties will be assigned as needed.