Job Description
The Onboarding Specialist is the first point of contact for new charter school clients in our expansion markets after they sign with our firm. This role ensures a smooth and professional transition by guiding school leadership and business managers through the implementation of accounting, payroll, and accounts payable systems, as well as compliance and reporting processes. The Onboarding Specialist acts as a project manager, trainer, and trusted advisor - building strong client relationships from day one and setting the stage for long-term success. Responsibilities include client onboarding and implementation, training and knowledge transfer, project management and communication, demos and pre-sales support, and relationship building.
About Charter Impact
Charter Impact empowers mission-driven organizations to achieve their goals through personalized support in finance, operations, and business management.