Account Executive

Principle Duties & Responsibilities:

• Responsible for understanding current client needs and delivering Catalist services to meet those needs.
• Functions as a client advocate, coordinating project delivery and resolving problems by leveraging internal delivery teams.
• Demonstrates a working knowledge of all internal and external Catalist tools and data products.

Client Engagement:

• Provides support on the post-sales contracting process, service explanation, and coordinating tool set-up.
• Ensures regular and appropriate client communication.
• Oversees all client projects assigned from start to finish.

Technical Support:

• Provides backend data support and problem solving.
• Escalates issues and concerns to management as needed.
• Attends Client Services staff meetings to report on and discuss open projects.