Product Leader
Benefits
3w PTO
14w maternity
14w paternity
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Responsibilities:
- Ensure execution of a roadmap on the edge of AI innovation with agility.
- Lead and develop PMs; build partnerships across engineering, design, data science, and revenue.
- Prioritize product investments balancing short-term revenue and long-term trust.
Requirements:
- Strategic product leader who mentors and develops PMs.
- Deep hands-on experience with AI products and tools.
- Proven ability to lead large cross-functional initiatives.
Benefits:
- Full medical, vision, and dental.
- 15 days PTO, 12 holidays, and one floating holiday.
- Up to 14 weeks parental leave and wellness stipend.
Why Hatch:
- Shape the future of AI-driven customer service.
- Build alongside leaders who value speed and ownership.
- Join a team of builders who care about engineering and each other.
Hatch
Hatch is the AI growth engine for service businesses, with an AI CSR platform that scales 1:1 customer communication across voice, SMS, and email. Backed by Bessemer, Y Combinator, and NextView, and now part of Yelp, Hatch reached $31.5M ARR in 2025 with >100% YoY growth and is headquartered in New York City with a Boston office.