Director, Marketing Capabilities and Operations

Key Responsibilities:

• Serve as primary operational lead and chair for both PRC (promotional) and MRC (medical) workflows.
• Partner with the Head of Regulatory Ad Promo to design workflows, cadence, SOPs, and quality controls for both promotional and medical review.
• Coordinate reviewers, manage agendas, track decisions, and ensure timely, high quality reviews.

Marketing Production, Fulfillment & Deployment:

• Oversee development-to-distribution workflows for all approved print and digital materials.
• Manage vendor relationships covering production, inventory, storage, ordering, and distribution.
• Lead quality assurance, version control, and compliance-driven lifecycle management.

Governance, Process Optimization & Systems Ownership:

• Build and maintain scalable SOPs, workflows, templates and governance frameworks.
• Enhance operational efficiency through continual evaluation and optimization of process, systems, and vendor models.
• Partner with Digital/Omnichannel, Sales Ops, and IT to ensure future integration across CRM, consent, data flows, and digital ecosystem.