Job Description

Decision Making:

  • Lead the full lifecycle of decision analysis: define the problem, structure the approach, model scenarios, and distill implications.
  • Synthesize quantitative and qualitative inputs into clear recommendations that help executives act with confidence.
  • Translate ambiguity into clarity by grounding decisions in data, logic, and tradeoff transparency.

Analytical Rigor:

  • Build advanced models, perform sensitivity analyses, and validate outcomes to ensure recommendations are defensible and actionable.
  • Partner with analysts to scale your impact while remaining hands-on when stakes are high or timelines are short.
  • Develop and maintain frameworks for recurring GTM decisions such as productivity, headcount deployment, renewal metrics, and market prioritization.

Collaboration & Influence:

  • Partner across Sales Ops, Finance, Marketing, DT, and HR to align assumptions, reconcile data differences, and ensure decisions are grounded in operational reality.
  • Build trust as a thought partner to senior leaders who rely on your perspective for judgment, not just numbers.
  • Drive alignment and action across stakeholders through clear, evidence-backed storytelling and presentation.

About ServiceNow

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

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