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Responsibilities:

  • Coordinate and perform release planning, development, testing, and deployment of IVR enhancements across multiple agencies.
  • Design and build call flows and integrate backend systems using application programming interfaces (APIs).
  • Manage NICE Business Units (BU) and contribute to solution design and network optimization.

Qualifications:

  • 3+ years of experience with NICE InContact CXOne.
  • 3+ years of professional experience with NICE CXOne Studio scripting.
  • Hands-on experience designing and implementing NICE CXOne solutions.

We offer:

  • Competitive Pay and Benefits.
  • Work From Anywhere Culture.
  • Growth Mindset.

Miratech

Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation. They support digital transformation for some of the world’s largest enterprises and retain nearly 1000 full-time professionals.

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