Regional Team Lead

Key Responsibilities:

• Lead and onboard Patient Engagement Specialists, providing coaching and workflow oversight.
• Implement and stabilize new clinics, manage queue prioritization, and ensure compliance with SOPs.

Required Licenses and Experience:

• Nationally certified CPhT (PTCB or ExCPT) with 1-2+ years of pharmacy technician experience, 3-5 preferred.
• Must obtain state certification if needed.

Skills and Traits:

• Strong interpersonal and phone skills, proficient in Microsoft Office, especially Excel and Word.
• Organized, empathetic, high-integrity, and able to pivot across disease states.

Other Requirements:

• Flexible shift times, weekend or overtime may be required, and maintain patient engagement duties.
• Ability to sit at workstation for long periods and handle confidential data.