Job Description
Provide first-line support, which includes handling customers and internal users requests via chat, email, and phone (rarely happens) in English. Provide consultations about our products and services, such as CDN, Streaming, DNS and more. Resolve technical issues by providing technical diagnostics and collect the information about customers and users incidents, forward it up to the higher levels of technical support if needed. Gcore values employees and offers benefits to support health, well-being, and professional growth.
About Gcore
Gcore collaborates with industry giants to accelerate AI training, provide cloud services, and optimize content delivery.