Responsibilities:
- Build Partner Practices through business plan development, account planning, and partner expectation management with industry, regional, and product focus.
- Sell, solve, and deliver growth by planning for success through target agreements, capacity planning, and investment roadmaps.
- Manage the Partner Ecosystem via readiness assessments, milestone tracking, roadmap sessions, and regular health analysis and metrics reporting.
Ecosystem Management:
- Drive Ecosystem Governance through stakeholder communication, execution plans, dashboard preparation, and global regional interlocks.
- Direct and align partner investment in ServiceNow with areas of greatest opportunity and ensure alignment with partner corporate missions.
- Accelerate platform growth via joint GTM plans aligned to Capacity, Capability, Competency, and Customer Success requirements.
Operational Execution:
- Drive regular partner cadence including pipeline reviews, operational excellence, QBRs, and EBCs for executive alignment.
- Develop and execute capacity plans to ensure partners are positioned to sell and deliver successful customer implementations.
- Collaborate with Marketing teams to build and execute joint, closed-loop demand generation plans and events.
ServiceNow
ServiceNow is a global market leader providing an intelligent, cloud-based platform that connects people, systems, and processes to help organizations work smarter and faster. The company serves over 8,100 customers, including 85% of the Fortune 500, and is focused on making the world work better for everyone through innovative, AI-enhanced technology.