Job Description
This is a highly cross-functional and high-impact role where you’ll work closely with stakeholders across Care, Clinical, Pharmacy, Product and Marketing, as well as play a critical role in strategic partnership with external pharma brands. You'll lead Ro’s Voice of the Patient program, own and evolve our core feedback systems, and serve as the insights partner to Operations and Care Delivery, so they have patient insights needed to drive service excellence. You will also translate patient feedback into actionable recommendations that drive operational improvements, roadmap changes, and partner reporting.
About Ro
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible.