Nurse Care Coordinator (RN) - Remote Care Coordinator for Pediatric Chronic Care

Role Overview:

• Coordinate and schedule clinical appointments across the care team.
• Manage referrals and support care transitions for children with chronic conditions.
• Proactively follow up with families to reduce gaps in care and no-show rates.

Communication & Education:

• Provide clinical updates to referring physicians and coordinate lab work.
• Educate families on chronic condition management and treatment plans.
• Respond to patient and family inquiries via messaging and phone.

Medication & Documentation:

• Initiate and manage prior authorization requests with insurance payers.
• Coordinate with pharmacies to resolve dispensing issues and refills.
• Maintain accurate medication records and document interactions across EHR platforms.