About the Role:
- Coordinate client marketing, servicing, risk management, and/or sales activities.
- Manage a book of business and increase account retention.
- Resolve complex customer service problems.
Key Responsibilities:
- Direct daily activities and workflow of the account team.
- Manage client relationships and conduct meetings.
- Ensure timely completion of activities.
Ideal Candidate Qualifications:
- 5+ years of industry experience.
- Experience to service and support large, complex accounts.
- Strong analytical, problem-solving, and decision-making skills.
Insurance Office of America
Insurance Office of America (IOA) provides property and casualty, employee benefits, and personal lines insurance and risk management solutions as well as insurtech innovation. IOA has more than 1,300 associates located in over 60 offices in the U. S. and United Kingdom.