Adventure Coordinator

We are looking for a detail-oriented and customer-focused Adventure Coordinator to join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients’ preferences, budgets, and needs. This is a remote role that requires excellent communication, sales, and organizational skills. Key responsibilities include assisting clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms. Giving expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements. You will also process bookings and payments while ensuring accuracy and compliance with company policies. Maintaining strong relationships with clients by offering personalized service and follow-ups is a must, along with staying updated on cruise line promotions, policies, and travel regulations. Collaborating with cruise partners to secure the best deals and exclusive perks for clients, and addressing client concerns and troubleshooting any booking-related issues professionally. Qualifications include previous experience in travel sales, reservations, or customer service, a strong knowledge of cruise lines, destinations, and travel industry trends. You must have excellent verbal and written communication skills and the ability to multitask and manage multiple bookings efficiently. A sales-oriented mindset with a passion for helping clients plan memorable vacations and proficiency with online booking systems, CRM software, and Microsoft Office Suite are needed.