Senior Technical Customer Success Manager

Honeycomb

Remote regions

UK

Salary range

$144,524–$170,437/yr

Benefits

Unlimited PTO 11w maternity

What you’ll do in the role:

  • Serve as a trusted advisor for a portfolio of strategic and enterprise customers.
  • Own the post-sales relationship for a portfolio of accounts.
  • Lead and continuously improve customer lifecycle programs.

What you’ll bring to the role:

  • 5+ years of experience in Customer Success, Technical Account Management, Solution Consulting, or Strategy roles.
  • Proven track record of influencing business decisions and building consensus across technical and non-technical stakeholders.
  • Comfortable working in fast-paced, startup-like environments and contributing to process development and continuous improvement.

What you'll get when you join the Hive:

  • Generous equity with employee-friendly stock program.
  • Time to recharge with unlimited PTO.
  • Distributed-first mindset and culture.

Honeycomb

Honeycomb is defining observability and raising expectations of what developer tools can do. They work with well-known companies and were named to Forbes’ America’s Best Startups of 2022 and 2023. The company has scaled past the 200-person mark and closed Series D funding.

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