Product Success Manager – CRM & Industry Workflow

ServiceNow is seeking a driven Product Success Manager – CRM & Industry Workflow . The Product Success Manager will provide expertise to support customers to ensure customers adopt, renew and maximize their value from their ServiceNow investment. The CRM Product Success Manager will participate in the acquisition and retention of customers by leveraging the CRM Applications include Customer Service Management, Field Service Management and Industry applications such as Financial Services Operations, Telco Service Management or Clinical Device Management for Healthcare & Life Sciences. Product Success Managers work directly with customers to enhance their overall experience with the product and make them successful and reference customers. This role is pivotal in providing our growing customer base, with lessons learned, strategies, and advice to enhance real world security operations.