Client Registration Coordinator

As a Client Registration Coordinator, you’ll ensure the entry of the referral and verification of the payor is completed in a timely manner and assists other team members to facilitate the insurance process. Acts as initial service ambassador to referral sources, physicians, patients, caregivers and other external customers providing the highest quality service. Responsible for the initial entry, verification, and maintenance of information regarding new patients in all applicable software programs. Processes private insurance verifications, verifies eligibility of Medicare, Medicaid and third party payers and any other duties as directed. Responsible for the complete, accurate, and timely registration of patients to home care and/or hospice, including but not limited to demographic information, payor information, service needs. Works with location and Corporate employees to ensure all initial patient information is correct for clinical services and monthly billing. Answers, via telephone and e-mail, insurance questions for home health staff. Assists coordinators and other staff by responding timely to requests for information. Contributes to the efficient operation of the department through daily processes, and as directed by leadership.