The Patient Scheduling Representative is responsible for the verification and collection of patient demographic and insurance information by direct data entry to the electronic medical record during the scheduling/referrals; accurately documenting the discussion and other referral/scheduling activities in the encounter, schedule book, and patient chart. Demonstrates customer-centric focus in all interactions with internal and external customers.
Job listings
$55,000–$60,000
USD/year
As a member of the Brokerage Operations team, the job holder will play a key role in supporting clients through brokerage operations workflows, supporting the broker team and operations to enhance value during the entire customer journey. They will assist clients and stakeholders with service-related inquiries and requests, while also supporting the agency billing process.