Claims Operations Associate

Support the end-to-end claims process as a Claims Operations Associate, working closely with Claims Managers and Risk Advisors. The role involves ensuring that claims are efficiently documented, tracked, and communicated, which helps clients receive timely resolutions. Key responsibilities include processing claim submissions, gathering documentation, tracking the progress of open claims, maintaining records in claims systems and CRMs, communicating with clients and carriers to provide updates, preparing claims reports, and supporting billing processes. The role requires working 5 days a week, including one weekend day, from 9am to 6pm EST.