Senior Business Analyst, Operations Analytics

Spring Health

Remote regions

Global

Benefits

18w maternity 16w paternity

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The Role:

  • Drive strategic analytics for Ops-wide initiatives like AI transformation.
  • Build decision-ready narratives for exec audiences with clear tradeoffs.
  • Partner cross-functionally to connect analytics to operational levers.

Core Responsibilities:

  • Own creation of metrics dictionary and performance packages.
  • Develop metric trees for root-cause analysis.
  • Align with leaders on metric definitions and scalable reporting.

You Bring:

  • Bachelor's in analytical field; Master's preferred.
  • 2-4+ years in business strategy/analytics with leadership impact.
  • Strong SQL, Looker, Hex skills and stakeholder partnership.

Spring Health

Spring Health eliminates barriers to mental health with an AI-native platform delivering personalized support. Reaching over 170 million people worldwide, the company fosters a culture of AI fluency and data-driven decisions.

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